I picked up my TSA Transportation Worker Identification Credential yesterday, just two weeks after completing the enrollment procedure. Quick and painless.
Parting words of advice from the staff at the TWIC Enrollment Center: “Don’t poke any holes in it, lose it, or forget your PIN number.” Um…OK, I think I got it.

{ 9 comments… read them below or add one }
I have been waiting for my TWIC card for five months. Since I was born on a U.S. Naval Base in Japan, I was told to send a copy of my orginal birth certificate, which I have done, and still no response. This is , why, I can’t go back to work, after 25 years. I was born an American citizen for 53 years now. I can,t seem to get any info from TSA, or any other office. Nobody seems to know what the next person does in this process. Any advice?
David,
After applying for my twic, I finally got a reply after about 4 months. They were denying me because they couldn’t figure out my immigration status. I was born in Germany on an army base. Now even though I had served in the military, worked on nukes, the pentagon, secret service building, air bases and have had extensive background checks by the FBI to get on some of these jobs, they (twic) couldn’t figure out my status. I sent copies of my birth certificate and the State Departments Office of Foreign Services copy of their birth certificate for me. Almost another three months later and still no reply. I finally contacted my Senators office (Tom Carper) who sits on a sub committee for homeland security. Within a few weeks I recieved a reply from TSA that with the latest information they recieved that I “may exercise the privileges of holding a TWIC card”. I suggest that you complain to your senators and congressman. Ask them why a company that builds planes for the government is doing maritime security checks anyway? In fact why not find the email and physical address for all the senators and congressmen and ask all of them why about six thousand out of ten thousand denials are errors by the people doing the threat assessments. Ok Im starting to get on a soapbox, sorry. Contact your senators and congressmen and ask them to help you, thats what they were elected to do.
I’ve been waiting for a twic going on a year now, did everything which was required of me and still no twic. I’ve seen back logs before, this is more like an extended vacation. Of course nobody can tell you anything, and there is no way to directly contact anyone directly with TWIC. I’m losing thousands of dollars because I can’t enter into a refinery without one, what is a man to do????
I have been waiting for my twic for 6 months and I to am losing thousands of dollars not being able to enter a refinary! They say call the twic help desk, what help is that all they say is” you will be notified by twic”. Really.
I finally got my card and it was not easy to get. I did not get it threw the natural process it would have been still waiting to be approved. I did research and called every phone number related to the twic card. I came across 1 man who actually made something happen. Got my card in three days after talking to him. I have his number and I will share it to those who search for answers just e-mail me and ill send it to you…….godzillaballin@gmail.Com
It’s been 8 months I still haven’t received my TWIC card. I’ve called the help desk and sent emails numerous of times. Still the same answer; TSA will contact you. I haven’t even received a letter from TSA indicating what I need to submit to them.
This has been a really impatient wait.
Anyone still waiting on a letter, I suggest calling the help desk at 866-DHS-TWIC and asking what the address is for the PO BOX to send the letter to and our Applicant ID. Take that information, put it in a letter and include a copy of your License, Birth Certificate, Social Security, **Alien registration card, and a **Passport (**if you have them) and send them to this address.
This is so far what I have seen that gets results. Do not forget to include your return address.
I have been waiting for my TWIC card for 6 months. I have no issues- lived in the same place all my life and have always been a US Citizen. I have been told that my card and all of my information has been lost in the mail since September 12, 2009 and they cannot track it. Nobody has called me back. PLEASE let me know if you can help! I have made numerous calls and at no avial…
i have received a letter where you can mail:
Trasportation Security Administration
TSA TWIC Processsing centre
p.o.box 8118
Fredericksburg,va 22404-8118
i hope you can send your request to this address and it may be help you.